The adapter must remain plugged into power during the reset procedure. To reset your TiVo Wireless N Adapter to its factory default settings, use a paper clip to gently press the Reset button on the bottom of the adapter until the power LED turns amber, then release. The adapter will restart with its factory default settings.
Doing so will permanently damage the device. To view the manual configuration instructions, see Configuring adapter settings manually. If the adapter is still unable to connect to your wireless network after you try the manual setup procedure, check the following: Ensure the correct Network Name SSID is selected from the list of available networks the network name is case sensitive and must match exactly. If your network router uses WPA or WPA-2 security, make sure you are using the same passphrase used to connect other devices note: the passphrase is case sensitive.
If your network router uses WEP, make sure that your security credentials match those that you set up on your router. Troubleshooting: I am unable to connect to the network during setup 1.
To ensure the adapter is within your routers wireless range, see Check your wireless adapter signal strength. All other trademarks and content are the property of their respective owners.
Tivo Customer Support Community. Search Close Search Content Symptom. Guided Setup: Troubleshooting If you encounter issues during Guided Setup, use the troubleshooting steps below.
You can always change to a different program provider after Guided Setup if necessary. If you live in a location that includes satellite service, such as an apartment, condominium, school dorm, or military base, we may have a customized lineup available for you. To see more information about available lineups, you will need to restart Guided Setup and then select "cable" rather than "satellite.
If your lineup is still not listed, we may need to add a customized cable lineup for you. Please Contact TiVo Support.
To complete the Guided Setup process now, you will need to select a temporary lineup. Select one of the satellite providers listed to use temporarily provider. On a lineup card received from your cable or satellite provider sometimes found in the monthly bill. In a local newspaper or TV Guide. On the onscreen channel guide provided by your cable or satellite service. On another television in your household. Make sure your cable or satellite box is turned on. Make sure your cable or satellite box is tuned to a channel that you receive.
Make sure that audio and video cables are connected from the output of your cable or satellite box to the input section on the back of your TiVo box. This issue is often caused by input-to-input or output-to-output connections between the cable or satellite box and the TiVo box. If you are still not getting a video signal, refer to the Start Here poster or How to hook up your TiVo box for diagrams on how to connect your box to your other devices. If you are still not able to change channels, go to Series2: Channels are not changing IR.
Footer Last Modified Date. Guided Setup: Troubleshooting. Article Number. URL Name. A control panel will open. Double-click on Services. Verify that If the status indicates is anything other than 'Started'. If Bonjour is already started but the devices still cannot see each other, follow these steps:. Choose the Network tab. If these steps do not resolve the issue, proceed to Step 5 below.
Note: Some routers block Bonjour by default. In these cases, you can have the customer try toggling the multicast filtering option on their router. If this still does not work, they will need to switch to TiVo Beacon instead.
If you connect to a VPN, disconnect. You can check the connection by right-clicking on the TiVo icon in the system tray and selecting 'TiVo Server Properties. All rights reserved. All other trademarks and content are the property of their respective owners. Tivo Customer Support Community. Search Close Search Content Symptom. Installation and Setup Troubleshooting.
Installation troubleshooting Use the following instructions if you experience problems installing TiVo Desktop on your PC. Show the steps A. TiVo Desktop Cleaner performs the following functions: When these tasks are complete, you will see the message "TiVo Desktop has been removed from your system.
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